Proactiv Reviews

Proactiv is a dermatologist developed skin care range specifically designed to target acne. The range was developed by renowned Stanford educated dermatologists, Dr Rodan and Dr Fields. Proactiv is distributed by direct response company Guthy Renker. Dr Rodan and Dr Fields have since developed their own skin care range called Rodan and Fields and have very little involvement with the company . Rodan and Fields was acquired by Estee Lauder Companies a few years ago but then bought back by the doctors.


The primary ingredient in Proactiv is Benzoyl Peroxide. Now, if you’re wondering if that is the same Benzoyl Peroxide found in drug store acne products (such as Neautrogena, Clearasil and Vichy). Yes, it is the same ingredient. However, Proactiv contains numerous other ingredients that make it unique. Proactiv is the best selling acne range in North America. Proactiv recently launched Proactiv Plus. Proactiv Plus has been formulated with the addition of  Salicylic Acid and other acne fighting ingredients.


Proactiv can be reached on +888-499-8329. Staff are well trained and very helpful.  Proactiv customer service can assist you with tracking orders, canceling shipments and any questions you may have on the product.

Many readers complain that Proactiv didn’t work for them. Save the frustration and go for a better choice. In the lab, Advanced Dermatology excelled as the number one skin care range.  Click Here, to find out more.



  1. Carolyn

    my mom bought me proactiv two days ago cause i have really bad skin and after only three uses my face burns and stings like hell idk if it works or not but if you have sensitive skin dont even think of getting it

    • Niki

      I had the same problem with them. Exchange it for proactive plus and this won’t happen anymore. I tried the proactive gentle formula and it still burned. The plus line is perfect; doesn’t burn and cleared up my acne.

  2. Anonymous

    I bought proactive plus a few days ago and its worked great for me already! My chin had acne all over it and after using proactive plus for just three days, it has almost completely gone away. I also had little bumps all over my face that were in the skin and those are gone as well. The only thing is that my face burns for a little bit and its getting kind of dry but other than that, its working great for me!

  3. katie

    I Have been using proactiv for a couple years. I never had acne as a teenager but started getting bad breakouts around 22.
    I found nothing worked for me except proactiv. I only use it once a day because it does dry out the skin but I find if I use it everyday consistently it really keeps my acne at bay unless I am on my period. I just got an order of the new proactiv+ and I am nervous they have changed their product to much and it wont work for my skin anymore..But other then that I think Proactiv is a good product if you use it properly and consistently.

  4. Tamara

    So a week ago I told you guys about my experience with Proactiv+. I email their site about what I’m doing wrong (I email them twice – no respond). It as been a month now that I used this product. I regret buying it at the kiosk. Last year, Proactiv Solution work wonders on my skin and I was a loyal customer to them. So last month, I bought the same product and it didn’t work at all. I don’t get it. I decided to try Proactiv+ and now I’ve been wasting all money on this brand. It’s nothing but false advertising.

    Even if I do decided to return the product 60 days guaranteed at the kiosk, they wouldn’t give me the entire money for some excuses. I think it’s nothing but a scam. Why, because I hardly see the commercial on TV due to all these complaints.

  5. Tamara

    I’ve started using Proactiv+ for three weeks now. Nothing is happening, though. They say that your face will clear up in about a month or 2 along with the Dark Spot Corrector, so I’m hoping it will clear up all about now, because right now my face isn’t looking so good (it doesn’t have any rashes or irritation, just doesn’t clear up the acne spots) . I went on YouTube channels to see the results people are having with clear skin, and they too say it takes weeks to clear up as long you continue using it.

  6. Irratated

    Here’s the deal people. I do not recommend using this product. My teenager has had 6 months of using this stuff and all of a sudden developed a terrible reaction. If I showed you pictures you would be terrified. She is missing school because her face is raw and itcy and it looks terrible. As you can imaging a teenager would feel very embarrassed going to school looking like her face is scarred. This is going to be a long process and with the help of a naturopath we are hoping that her face recovers. Stay away from this product please!!!

    • Jen

      I have had the same reaction with other face washes. My face gets red and inflamed and it itches like crazy! I have found that it is a reaction to the benzoyl peroxide in th product.

  7. thebigsister

    I’m that big ticked off big sister that my brother used Proactive and broke out worse than ever! It was like a serious reaction. I don’t know how many others have that but I wouldn’t recommend it. Plus the dumb system. I personally have oily skin and large pores and have trouble with acne from time to time too. But not enough to really complain…Until someone handed me a bottle of something that was natural and money back guarantee for sure. I will never use anything else…not to mention simple so I want to share it just like you will too once you try it one time. My brothers skin is not only healed up but the scar tissue from previous problems is less visible. You have got to check this out.

  8. Angela

    i used X-out by proactiv only one time and literately burned and blistered my face and parts of my body. i followed the directions but only left the product on for less than a minute before i washed it off due to the extreme burning. in some places i had 2nd degree burns. it had covered me face and very painful. even my lips were swollen with blisters in my mouth caused from an allergic reaction. its been a week since i used the product and it has not been a speedy recovery, i still have a long road ahead….

  9. Jamie

    I used proactive for about a year, and it worked great! Suddenly. however, I got the worst acne of my life. I saw a dermatologist, and he said that Proactive is horrible for your skin. Don’t use it!

  10. Anonymous

    I suffered with extremely bad “snout acne” about 15 years ago but I had to buy it from the USA as it wasn’t available in the UK at the time………it was so bad that I wouldn’t go out and after using the original Proactiv for approx 4 months my acne was completely clear……I am now in my late 30′s and it has NEVER I repeat NEVER come back. I now have clear normal/combination skin and I have the occasional monthly breakout but nothing anywhere in the same league as I had before. I cannot recommend Proactiv enough as it changed my life.

  11. Meg1234

    BEWARE! Proactive Plus made my skin much worse and bleached my sheets. And the company has the WORST CUSTOMER SERVICE ever and I ended up having to dispute the charge with my credit card company. DO NOT GIVE YOUR BUSINESS TO THIS DISHONEST COMPANY.

    Proactive Plus advertises a 60-day money back guarantee. When I called for a refund, the agent gave me another phone number to call. I tried it several times and nobody ever picked up or returned my messages. I called the main line again, and the agent gave me the phone number for their “Escalation Department.” I left a message there too and nobody ever called me back. They advertise the 60-day money back guarantee in commercials and on their website, but make it impossible to get a refund.

    • Susan

      I completely agree! They have zero customer service response and yes, they make you jump through hoops to get a refund and then lie on the phone. You do all the work to get a refund, they drag their feet

  12. Miranda

    So I’ve only been using proactive + for about 5 days now and my fave is almost clear, yeah its a little dry but I still use my normal moisturizer with the 3step process. My acne just recently got really bad & I had no idea why… I was swriouy looking for anything to help my skin and I finally broke down and asked for Proactive for Christmas! It does work maybe not for all but some and I would say you never know till you try!

  13. Stacey

    Do not waste your money on this system, it does not work, i have been using religiously for 2 months and have seen NO improvement, if anything, it has made my scars/blemishes worse> take much longer to heal.
    Beyond the product not working, their customer service is HORRIBLE, I have had to call 3 times to get my account cancelled and called an additional 3 times just to get my refunds. very disappointed.

    • Anonymous

      I have very oily skin and it dried out my face to the point where I couldn’t leave my house it was so bad. So I don’t recommend it

  14. Katarina

    I’ve been using proactiv plus for a few weeks now and I’ve seen and felt the difference. I’ve been suffering with acne for over a year now, mostly small bumps around my mouth and forehead, linked to hormones. Ive tried every product out there. I’ve evdn been to the dermotologist which prescribed me antibiotics. It worked great, but came back once I stopped my prescription. People need to understand that acne is hormonal, and using any product will not banish your acne forever. If you’re acne prone due to hormones, you will break out. These products are made to fight acne, not cute it. Obviously you’re going to get acne again once you stop an effective product. My suggestion is to stick to something that works, and get blood tests done to test your hormone levels and see where you’re at.

  15. I’m thinking of trying proactiv +. I used the old proactiv for three years before it stopped working. Switched to Emimence, natural product, which didn’t help my skin. Now I have cystic acne which I never had before. Is three anyone on here who is using proactiv +? Would you suggest it?

    Thank you!

    • Anonymous

      I RECOMMEND IT. I have tried the original proactiv, neutrogena products, acne free, clean and clear, muriad, and more and nothing ever worked for me other than proactiv +. my face is smooth and my acne has gone down tremendously. the only time I ever break out is when I’m on my period which is kind of impossible to stop. I’m in love with this product. I saw results almost immediately.

    • Anonymous

      Proactive is going to dry out your skin and may create scarring, im am esthetician and am very firmiliar with emimence products and i love them. Make sure youre using the whole clear skin line, normally cystic acne is caused by something within the body, it has nothing to do with what youre washing with. Try changing your pillow case 2-3 times a week and also drinking lemon water can work wonders. Even try fish oil pills, trust me i used to have bad acne myself and i tried proactive and it made my skin worse. Just saying as estheticians (skin care professionals) we HATE when we hear someone is using proactive its just terrible for your skin

    • anonymous

      I use the old Proactiv, it worked, then stopped my skin got worse. Then I tried the new Proactiv Plus, my skin reacted horribly to it. I am back on the old Proactiv, however my skin is not responding as well. I am off to my dermatologist and asking for a second round of Accutane, I am done with this nonsense.

    • Anonymous

      Yes… I suggest use proactive + it’s really different to the old one… It’s more effective and it’s easy to use.

    • Anonymous

      Yes! I have that same story I was using the old proactive for some time it was working great then I stopped using it and then my skin got really really bad then I tried to start using it again and its wasn’t working for me anymore so then I switch to Proactive plus and it works wonders not only is my skin clear but my dark marks are lightening up and this product has great hydration affects…trust me it works!

    • Anonymous

      I use proactive + have since March of this year at first it worked great face was completely clear within /2 weeks lasted about 1 month and then it’s like it just stopped working. I’ve never had horrible acne and had none as a teen now I’m 30 and trying to find something that works. Proactive + I’m not impressed with it in fact I’m looking at other skin care lines at this time . Hope this helps good luck

  16. Irise

    I subscribe to ProActiv, and it dosen’t help me. At all. I have oily skin, too. So, I tried the Citrus Clear products and I didn’t expect any results. After just one week of using Citrus Clear products, my skin has cleared up noticeably.

  17. Ankita

    I have bought proactiv one time.when I use my face become acne free no any dark spots &looking more young.but next time I can not purchase it because it is so costly.I request please make it’s
    price some low please I request &I LOVE PROACTIV

  18. Danny

    Proactiv plus worked wonders for my skin from the first use my skin already felt so much smoother and by the next morning you can already see the acne subsiding , after a few months my acne completely disappeared! I always suffered with a moderate to severe case of acne so I’ve tried every thing before and this was the only thing that worked. It cleared my acne and left my skin really smooth, I stopped using it after a few months because it started to bleach my eyebrows and tips of my hair. Also because it’s pretty costly, almost a hundred bucks a month, I’m happy now as I no longer have acne and when I do it’s only one or two pimples at a time so I don’t really worry about acne as much as I used to

  19. C-T

    I used Proactiv years ago and it worked wonders on my face. I stopped using the products as I could no longer afford them when I moved out to live on my own. This was about 4 years ago. I bought the basic system (toner, repair lotion and cleanser) and have been using it for three months now. My skin has shown no signs of improvement and is even getting worse. I think that the formula may have changed and is no longer working for me. Such a shame because I was so happy the first time I bought the stuff! It was like magic cream.

    • KJ

      I totally agree. I used it for 10 plus years I quit for a few months and my skin is the worse I’ve ever seen. I tried to go back to the three step process and it now yields no results. I’m going to try proactive plus. Wish me luck!

      • Anonymous

        Same here, I used it for over ten years but the new formula has ruined my face! I’ve never had so much acne in my life

  20. Myles

    I used Proactiv+ for about 6 months and I was very dissatisfied. I followed the directions exactly; spoke with multiple Proactiv “doctors”; tried reducing and changing the Step system as suggested by these reps; tried additional supplemental Proactiv products they sent to me; and in the end, my before and after pictures looked the same. This on top of the stress dealing with automatic payments was not worth it. My acne always remained. Before the Plus acne system, I tried the old system and that yielded no results. I had a very frustrating experience with Proactiv and would not recommend it without speaking to a doctor or dermotologist. Maybe for some people it works but for me, it did nothing. I’d honestly try a more natural approach with experimenting with your diet to see if any foods trigger your acne, exercise, and try to reduce sources of stress. After that and washing your face with warm, minimally soapy water, your skin will begin to look healthier. Laying off the sweets helps me for example and, even if it doesn’t help everyone, it would do more good for you than bad to try. Although these things don’t cure acne, it has definitely helped me reduce and manage my acne by a lot and now, I am much more comfortable in my own skin.

  21. Jessica

    Used proactiv in the past and it cleared my skin fairly decent. After not being able to afford it, my acne came back within a year of not using it. Finally I ordered the new proactiv plus and have been using it for about a week now. I am completely amazed! In that little time my acne is completely cleared up. At first it made my skin surface acne much worse and made them red. But it was only like that for about 3 days. Now my skin is almost blemish free again and SUPER SOFT! I’ve never had such soft and clear skin as I did with the original proactiv. I recommend proactiv plus for anyone suffering surface acne (Tiny bumps on your skin that come to the surface but not like a pimple) So happy with my purchase! I also recommend buying on ebay you can find it cheaper!

  22. Emily

    Proactive has worked well for me but the customer service is enough to make me want to just suffer with the acne rather than the stress of dealing with customer service agents who clearly got hit in the head a few times when they were young. If you order online be prepared to get sent (and charged for) plenty of packages you never ordered and a reoccurring order you cannot cancel without canceling your whole account. Basically do not buy proactive unless you don’t mind seeing unexpected and outrageous charges on your credit card.

    • Jessica

      I was annoyed by the same thing. They won’t let you cancel online either. You HAVE to call them so they have the chance to try to sell you more things. After I cancelled I still had enough Proactiv left for about a year because they were sending me (and charging me for) so much.

      • Anonymous

        Had the same experience years ago and have been shopping at the self-service kiosks (in many major shopping malls and also the San Francisco Airport International terminal, of all places!) ever since. I can buy as much or little as I want, no billing shenanigans… Good luck!

  23. Katelyn B.

    I used Proactiv every day and night diligently a few years ago. I was always getting compliments on how flawless my skin was, and it was flawless, no oil, pimples, whiteheads, or blackheads. Unfortunately, I was unable to continue paying for it when I moved out and started paying for my own bills and groceries. Oh, to be young again. It wasn’t until a friend of mine, who used Proactiv but had more than she could use before expiration, gave me some. I was elated! I was jumping for joy because my skin hasn’t been as gorgeous since I stopped using Proactiv. I promptly went home and started my old regimen back up. I washed my face while I showered, applied the toner and lotion after drying off and went to bed. When I woke up the next morning my face felt like I had laid directly under the sun in Hell and itched like I had Poison Ivy leaves wiped all over, not to mention, I was swollen like a hamster with cheeks full of goodies. I went to look in the mirror to see what was going on and, much to my dismay; my face was covered in ugly red blotches and hives. It. Was. Awful. Terrible, really. Mind you, this was in the heat of the summer, and we were outside doing activities in the sun. I couldn’t go outside for over a week and a half! I wasn’t embarrassed to be seen since I was among good friends, but my skin just wouldn’t allow it. It was far too painful, so I spent that time indoors on beautiful days while everyone else enjoyed summertime. Needless to say, I tossed it except the toner, lotion and refining mask. Those I had no allergic reaction to, it was just the cleanser.
    I suspect that Proactiv changed their formula for their cleanser and I’m hoping that I may be able to get the old formula they used instead when I attempt a reorder. Since I had such great results from the product I used years ago, maybe I can rejuvenate my face. I’d like nothing more than to continue my business with Proactiv, but if they don’t offer the previous formula then I suppose I will have to move on with my life and find something my sensitive skin isn’t going to react to.

  24. Francis

    Proactiv is not a good product as it only works temporarily. The moment you discontinue using it, the acne comes right back. If you’re looking to permanently get rid of acne like i was three years ago, go to a dermatologist. Dermatologists prescribe products that get rid of acne permanently. For me, it was Epiduo. I used proactiv for two years and the acne would come back after i stopped using. After using Epiduo for a month and a half, i havent had acne resurface in almost a year and a half

  25. Kelly

    Can an EXPERT dermatologist just tell me if proactiv is worth it or not? Too many mixed reviews it’s hard to really form a clear choice! Thanks!

    • Kirb

      I’ve been using it for 15 years, as a cystic acne sufferer I was at my whits end when acutane cause me serious depression and I had to discontinue so I ordered the kit and have not regretted it. I’ve tried to stop a few times but my cystic acne takes over again.
      All in all I say it’s as inexpensive as anything else you will try! So I say just try it, I will say that a healthy diet and excercise helps but in most cases is not the cure.
      Good luck

  26. Sandy

    I don’t have a history of having much acne at all. I had whiteheads on both sides of my cheeks that I of course picked at, but only once and then it just wouldn’t seem to go away so I decided to start using Proactiv + and have been on it for about a week now. When I first started using it, I broke out even more and there were whiteheads and irritation around my pimples even more so then before. I was hopeless. I’ve been using it as instructed, both in the morning and at night. I try to let my face breathe but during the day. But I do use makeup that is on all day sometimes, so I have now changed my foundation to a oilfree and a noncomodogenic type (Laura Mercier Silk). After a week, the clusters of pimples on my one cheek have started to dry up and are not huge bumps. The other side of my cheek seems to need some time. I’ve never had “breakouts” so this is all new to me. I chatted with one the the proactiv “experts” and as I was awaiting, she said it was normal to start breaking out in the beginning. That it is all the dirt and oil coming out of your pores. This makes me feel better, because little ones are just popping up out of nowhere..This is hopefully a sign that the Proactiv + is working deep under my skin to get rid of preexisting hidden acne. Overall I was very unhappy about this past week. I’ve never had scarring like this, so I hope that over time it will go away. Today (after 11 days) is the first day I’ve really noticed results. My forehead is super soft, my t zone is as well, much smoother than ever! I’d like to hear if anyone has had similar experiences. How long did it take for your acne to clear up? Do you have a favorite Proactiv Plus product? Thanks!

    • Anonymous

      If you continue to have increased breakouts while using proactiv I would recommend using just one of the products in the am and pm- all 3 can dry out the skin and cause worse breakouts. I had to use the wash in the Am and switch up using the toner and cream at night, and a good simple moisturizer twice daily. This has given me the best results- the ingredients can be a little harsh to use the whole regiment twice a day.

    • Anonymous

      I didn’t have much acne. Well I only had few pimples and white heads and blackheads. When I used proactive for the first time, it got worse. I had acne all over my face. And now the scarring won’t go. So I decided to put an end to it. But after reading your comment. Maybe I should try it once again,

    • Gene

      Im on my 3rd week of proactive, and im also having breakouts much worse than before. Im losing hope so i tried to search for reviews if breakouts are normal, and ive read yours. I really hope this works for me as it worked for you. Now i know that im not the only one experiencing this. Thanks

      • I have been using proactiv for about 2 mnths now. The first time I used it I broke out like crazy, more than I’ve ever had for about the first 3 weeks. Then my skin got better LITTLE by little. Then I decided to switch my cleanser to spectro for a week and a half. But i then went back to the proactiv cleanser. I am breaking out again and I think it’s cause my skin got used to the spectro cleanser. I’m just gonna stick to the proactiv kit and not use anything else for now until my face clears. ps: drinking tons of water and green tea and removing sugar from your diet really helps!

    • Im currently on proactive now, its been 3 weeks and im breaking out as well. Worse than before. Im kinda loosing hope, so i tried searching some reviews and ive read yours, i hope this works to me as it worked for you..

  27. Stella

    I was given a supply of Proactive Solution Products from my mother in Scandinavia. The instructions were in Swedish and I was not sufficiently fluent in the language to be certain of what to expect but I assumed it was a general product and only later realised it was designed for acne prone skin – which I don’t actually suffer from. However, after using it for just a few days my skin really improved, feeling incredibly soft and looking fresh and glowing. I will certainly continue to use it especially as it has hydrated my skin and the few lines I had diminished in a way I had not thought possible before – really a bonus!

  28. Andrea

    I have acne-prone skin and when I went to the salon, my skin care professional advised me to use Proactive for sensitive skin. I read Proactiv reviews and bought it. Proactiv is very effective on acne. There were many blemishes as a result of acne. I then used the Green tea moisturizer proactive. It has helped to get rid of the blemishes. My skin feels much clearer than before. It is like pampering my skin. It hydrates the skin nicely. It has powerful antioxidants and botanical extracts which refreshes the skin.

  29. Dawn

    I’ve used the original Proactiv products. The first time I ordered it nothing happened. So I ordered it again & my skin got worse befor it got better but when it cleared up people thought I wore makeup constantly and at the time I wasn’t wearing makeup. That’s just how clear my skin works. I was also taking my birth control pills everyday & my skin was flawless. Then I start slacking on taking my pills and eventually ended up stop using them but continued using Proactiv and I’ve struggled with acne every since. Now I am back on my birth control & I’m ordering Proactiv Plus. Hopefully I get the same results as I did before:)

    • mohini

      is this stuff really works? i am also suffering from same situation….. please help me. i need ur advise n tell me where can i get this proactiv kit?

      • I know it’s like November, but I was thinking about trying Proactive +. I recently used up all my proactive original, so I wanted to buy another. Proactive gets rid of my acne, but it drys out my skin and gives me discoloration. I think the thing that makes a most difference in my skin care routine though, is my clearisonic. I can use any cleanser, but I find that proactive works best. How this helps! XD

  30. Patrick

    I started breaking out just 4 months ago, and after 2 months of no improvement, i finally decided to resort to proactiv plus system. Immediately after using their product, i started to notice my skin was getting worse. i called them after a month of using and they gave me the “it makes it worse before it really gets better” talk. The lady told me to wait another two weeks and it will get better. I listened to her and my skin is now worse than it ever was. I called again but every time i mentioned that their products weren’t working for me and that i wanted to cancel my subscription, they quickly gave excuses like their system just got “shut down” or their computer was “acting up” and that i should try calling back in 10 minutes. After the first few calls of that, i finally got someone who actually had a working computer and managed to cancel my subscription. But i couldn’t return their products because i missed their 60 day return policy by a day. I just wasted over $200 worth of products that did nothing for me. I recommend seeing a professional first before wasting your money on this. And if the professional suggest to try proactiv, then see another professional.

  31. Karen Duff

    Proactiv worked for people I know, But I think it really all depends on the user!

  32. sara

    just order it through e bay, no hassles no monthly membership, order when you want it as much or as little as you want

  33. Deasia Johnathan

    It really all depends on the user. I know many people that swear by it, and then others that searched for years and tried proactive, but it didnt work.

  34. Logan

    If you’ve got acne go to a dermatologist for proper treatment. I’m cynical of any product that is hawked on late night TV because 99% percent of the time it’s an inferior product! Also, why would anyone want to pay so much money for an over the counter product like Proactive when the main active ingredients (benzoyl peroxide) are what you get in Oxy 10,etc? Please don’t fall prey to these monumental claims strewn about in TV ads. People need to be extremely skeptical of advertised claims. There’s a plethora of crooks and liars out there just hoping you’ll succumb to your emotions and buy their junk. If it sounds too good to be true then for certain it is.

  35. I’ve never had any issues with proactive. I don’tunderstand what everyone’s complaining about. You can easily go on the website and cancel or change how often you get shipped the product. It sounds like most of you didn’t pay attention when you ordered the product.

  36. Andrea

    I bough Proactiv on their website a week or so ago paying with PayPal.

    When you buy your first set they WILL SIGN YOU UP FOR MONTHLY PAYMENTS AND SUPPLIES without asking (or maybe they do in 8pt font in the disclaimer or something). If you don’t pay attention they’ll charge you 100 dollars without asking 1 month from when you buy your first set to send you the biggest set they have without consent.

    On top of that I was personally billed twice on my PayPal, they refused to acknowledge it, the lady at customer care was utterly useless, didn’t know what PayPal was and basically laughed at me.

    I had to resort to opening a case on PayPal, prove I only bought one to get my 45$ dollars back.


    • Gene

      Im from the philippines and it happened to me too. I got two products billed to me when they sent me the email. I acted as soon as ive received the email before they get the chance to ship it. But the good thing is theyve attended to my request of cancelling the other “additional” set. And i made may mode of payment to COD, so i can refuse easily if they send me some shit i didnt order. :) mayve thats some strategy they have there.

  37. Mishia

    I ordered Proactive Plus a couple of months ago due to suffering from hormonal acne, at age 41. I did not have cystic acne but a lot of random, spread out acne, as well as clogged pores, blackheads, and if I’m outside doing yard work, whiteheads. Once I started Proactive Plus, after a couple of weeks of mild break outs, my face is clear, even, and smooth. I also have vitiligo (loss of pigment-very white patches) on my face and combined with dark spots from sun damage, a very uneven complexion. Proactive plus is doing wonders for the dark patches and my skin is now close to the same color as my vitiligo and looks more even! I also purchased a PMD which I use once a week, if that, and my skin feels so soft with very few outbreaks! I ordered on the phone and specifically told the rep I wanted JUST the one kit (for $59.99 vs $29.99 if I joined their “club”) and the rep did try to convince me to join but I kept saying no (at least 4 times which is very argumentative on his behalf). After I got my first bill I discovered he “joined” me anyways. I love this line and love my clear skin, but Proactive really needs to stop being so aggressive and work on their customer service! I’m not sure how these reps were trained but for someone who makes a great product, your customer service will lose you customers and make you look less reputable. They must offer one heck of an incentive to their reps to have so many cases of reps lying to customers, mistreating them, refusing to cancel or refund…Imagine, people preferring a vending machine to get their Proactive or canceling altogether just because Proactive chose to hire rude liars. Seriously, this is a great product but they need to retrain their entire staff to be more honest and courteous. If I start seeing things on my credit card statement that shouldn’t be there, they will also lose me as a customer and the Better Business Bureau will get a call. Great product or not, if their staff can’t treat me with respect and they feel the need to sneak stuff on my bill, well perhaps they don’t care about helping their customers after all. I got a great product that really works but theirstaff is making their product and it’s wonderful results less appealing.

  38. SYEEDA

    I am very very disappointed in Proactiv +’s business practices. I never authorized another kit to be charged to my credit card. I spoke to representative “Richard” and he hung up on me. Watch out. If you order with them, they will send you products you do not order, not as free gifts, but as items that will make their way to your bill.
    This company is a total scam. Upon your first purchase, you basically get signed up for a “membership” I search their website and I could not find anything that made me realize that I was signing up for MONTHLY purchases. They send another kit and you have to pay for the return shipping.(if they let you return the product). In addition, they take the credit card number, they keep charging your card

  39. verla

    It kills me how on the commercial s they show peoples face with one or two little pimples on their face. I do see clusters on some of them. I do also feel sorry for anyone with this disease. I on the other hand have all over
    body acne. Face chest back inner thighs on top and under my breasts and sometimes on my stomach area. The proactive did nothing for me what so ever. It was like using plain water. If it works for other that s great but not for me.

    • Anonymous

      Verla. I feel your pain. I used the first generation proactiv and it was AWFUL. Broke me out so bad and to strong. I went to a dermatologist and I was recommended PANOXYL products. Don’t waste your time with anything else. All acne anywhere on the body WILL get knocked out. If you get 10% panoxyl formulation….Use sparingly as it is extremely potent and you can over dry. I use the 5% now. But will switch depending on how my skin is behaving. Also be sure to moisturize.

  40. Elizabeth

    This is such a waste of money. i have had issues of acne on my skin,even though i have tried few many (both home made as well chemicals), none of them worked for me. this is the worst piece of **** i ever used. such a waste of money. when we first use it, we may not have any idea as what this product is gonna do on my skin. In the beginning, when i applied it, my pimples started drying up, resulting into redness as well falky sking. my skin became hell lotta dry and what makes me sad is the terrible gutters and scras it left on my skin. i have even tried the whitening cream from the. Please dont use it. benzoyl peroxide is just a temporary relief. it wont do anything good on your skin. just dont use it. you will get benzoyl peroxcide foir just rs 50. so why u wanna buy this bullshit for more than yu can afford.
    just APPLY SOME LEMON JUICE along with few drops of cucumber and leave it overnight

  41. Shanoah

    My mom bought me proactiv plus the other day,I’ve been using it for two days now,and I have to say this actually works…..but my skin feels like its on fire,it’s constantly burning and I have like red cheeks now.but any things better than acne I guess…will this burning sensation quit?

    • Anonymous

      it wont quit because their is something that the proactiv has that is making your skin get irritated every once and a while, it could be for sure iether the salicylic acid or the benzoyl peroxide. I say this because those two ingredients say that your skin will irritate if you have sensitive skin and have to reduce using to once a day, if you want the chance of the product highly not irritating your skin

      • J

        Actually it’s burning because she is using too much.. Try using less and it shouldn’t burn.. This is what happened to me as well.

    • Anonymous

      I had this problem too. The burning just kinda faded away after I washed it off really good and let my face dry. But after a few days, the places where it was burning started getting very dry.

  42. Diana

    I am a 39 year old Caucasian female. I have suffered with acne since I was 14 years old. My skin was always oily no matter what products I used on my skin. Everything made me break out. I have large pores also. I had the huge cystic acne. They weren’t necessarily red but they hurt really bad! In my mid thirties my acne change. Instead of the cystic acne I had the teeny tiny small acne on my forehead and the sides of my face close to my jaw. I have tried every product out there. I’ve been to the dermatologist and used all the creams and medications. I had scars from my acne as well. I had tried Pro Active at some point over the years but it didn’t work well for me. But 3 weeks ago I saw a commercial about Pro Active Plus. I decided to give it a try. I received my kit in the mail about 8 days later. I started using it right away. The face wash is like a scrub. It’s a great exfoliator and really makes my skin super soft! The second step is a great acne cream that does not dry out my skin. The third step is a wonderful moisturizer. It took me years to realize that you NEED moisturizer even if you have acne! Three times a week I use the face mask that came with my kit. I’ve been using Proactive Plus for about two weeks now. I cannot believe the difference in my skin!!! I’ve had people ask me what I’m doing differently because they want their skin to look like mine! No one has ever said that to me!!!! It’s been so hard to find a product that works for adult acne but this truly works. You don’t have to suffer from acne as an adult. I urge you to give it a try if your hesitating!!! My pores are smaller, my skin is not oily hardly at all and my skin looks brighter and 100% clearer!!

      • ryann

        I haven’t used proactiv+ but the original one broke my face out super bad at first but after a few days it started to get much better and completely made my skin look amazing! people at my work were noticing and saying “your skin looks so clear!” I didn’t have to wear as much makeup anymore and I felt like I had an even skin tone… I am debating on trying the proactiv+ version since I am almost out of the original one.. but I am scared, because I don’t want it to fail me! I have oily/combination skin and the word “moisturizer” scares me lol
        hope this helps!
        I LOVE proactiv

    • Anonymous

      Diana, did proactiv+ bring out your acne before it began to clear things up? I used proactiv in my teen years and had great results and with that it got worse before it got better. Then I used the new system with the pink line and was again satisfied but that was more gentle and it didn’t get worse before it got better…

      I have had proactiv + for about a week. Now and it seems like my breakouts have gotten worse … And I am hoping it was like the first try when it got worse before it got better. Did you have the same experience?

  43. Illiana

    I’ve experimented with dozens of different acne products – and the only ones that worked were the Citrus Clear Control Acne Kit. It’s cheaper than Pro-active and less harsh on the skin. The Citrus Clear Moisturizer can sometimes flake a little.

    I would also recommend using Citrus Clear for at least two weeks in order to see results. I definitely noticed a difference if I forgot to use the cleanser before going to bed so make sure you use it twice a day!!
    I also love that you only need a tiny bit of each product to cover your whole face!

  44. Abby

    I’ve been using proactiv for a year and a half now and I love it. But recently I think proactiv has been changing the color of my skin and its worrying me. I’m not too sure if I should switch to proactiv+ to make this problem go away.

  45. Me

    So I have a question… Do they send you a 90 day supply every Month or does it come every 3 months? 34.95 for 3 months doesn’t sound that expensive? I just want to make sure they’re not going to send me too much that I won’t be able to use if it comes every month?

    • Anonymous

      IT comes every three months. and lets say it costs 30 or a 30 day supply,the 90 day will call 90 but you pay 30 for each month. Not 90 all together.

  46. Anonymous

    Has anybody used the new Proactiv Plus? Is it similar to the original Proactiv or is it much better? Considering purchasing one or the other but unsure which version I should go for as they are both for sale.

    • Ashley

      I hate it! i went from proactive extra strength to the new one and my face looks even worse. If u give me your email i could send you pictures. Its terrible. Its softer on the skin but thats it.

  47. Hi

    Proactiv didnt worked for me. I dont know maybe it will because I bought proactiv recently. It has been about 2 weeks ago. After I started using it, it just made my acne worse. Do u guys think should I continue to use it because its just been 2 week? Please write something as I cant look people in face because of my acne.

    • Jen

      It made me acne worse for a while, but afterwards, I stuck with it and it improved my skin a lot. So, it depends on you. Two weeks is nothing. Try it for 1-2 months before you judge whether it really makes a difference. It took 3 months for results to actually show for me. But, everyone’s skin is different.

  48. Ashley

    I started using Proactiv in November 2012. I’ve battled acne all my life. I could not tell you one time where I didn’t have at least one pimple on my face. The worst part is that I would get cystic acne. Those giant under the skin cysts that you could do nothing about. And forget about hiding those things. They’re too big! Anyway, Proactiv has been nothing but amazing for me. Warning- it is really drying at first. Almost to where you want to discontinue use. But don’t! Your skin will adapt. Not saying my face isn’t dry from time to time. But it sure as hell beats acne. I now can go without makeup. Never did that before. If I do get a pimple, it’s so small and lasts maybe a day. The secret is the lotion. If you feel something coming on, rub a little of the lotion on the spot throughout the day. I just now started the Proactiv Plus and can tell that my skin is less dry and softer. Hopefully the acne stays away. But so far so good. Oh and one more thing- you can’t stop Proactiv and expect your acne not to come back. If you have skin issues, it’s mainly hormonal. The Proactiv helps manage it. Just like diets- you stop, you gain the weight back. Sorry for the novel but Proactiv had changed my life so much I had to share. It’s worth the try!

    • Anonymous

      How long did it take to work for you? I feel like after a week my skin got so much better then broke out really badly. Did the same thing happen to you? I’m on 2 months now and trying to decide if I should stay on it

  49. Angie

    I bought the proactive plus today after very good results with the regular version. Holy cow my skin is so soft!!! My kiddie kissed me on the cheek and was like ‘mom your skin is soft, what did you do?” It’s very pricey but at 36 I have acne worse than when I was a teen. I go to my mall kiosk, I always have, safe, effective, easy. I don’t like doing auto refill anything after bare minerals. We will see if its as effective but I love the soft skin and it not being greasy.

    • Cheryl

      Hi Angie,
      I read your post about trying the new proactiv plus and I’m wondering if its still working for you? I was intrigued by your post because I’ve been a proactiv user for almost 7 years with great results. Recently, however, I really wanted to try getting “off” of it because of the benzoyl peroxide and my skin starting to age-I’m 36. I’ve been using other products for 4 weeks now and my skin looks terrible. I realize I’m going to have to go back to proactiv but am thinking of trying the new one. Thanks for any help on the issue!

  50. Ronnie

    While I was a teenager, I had moderate acne but when I started to use Proactive, my skin cleared up quite quickly! My skin had cleared up so good, that a friend of mine with horrible acne decided to order the products. It took a lot longer for her acne to clear up, but I must say when we came back to school from summer break, she looked like a different person! I would recommend Proactive, as I didn’t have any wild, crazy reactions to the product. If you live in cold areas, the way to protect your skin from peeling and scabbing is to cover it. (I live in DC so it gets a little cold here) The only downside is that from my experience is once you start using it, you really can’t stop. I stopped using proactive at 23 years old (Used it since I was 16 and I’m 25 now) and as an adult, acne isn’t as bad as it was when I was a teenager, but my complexion is not as clear as it was when I was on Proactive. Another thing I must recommend, is to switch up the products so your skin doesn’t get to accustomed. I would have occasional break-outs while using Proactive, but someone gave me the same advice and what I would do was switch the kits up when it was time to buy another one, for example, first round, buy the basic three step kit, second round, buy the 5 piece kit, third round buy the three piece kit and add a green tea moisturizer or daily moisturizer etc. I just recently saw the proactive plus commercial and I plan on going to the stand in the mall to purchase it. I had an issue with auto-delivery, as my products weren’t delivered as fast as I needed them. The kiosk also has some great deals :)

  51. Bobby

    This review is from: Proactiv Solution 3 Step System Kit, 2 Month Supply (Health and Beauty)
    Thank God I didn’t buy this product, my husband got it for free from his sister-in-law for treating his minor acne (now I know why she gave away easily this pretty expensive product). I had few blemishes on my face because of my period, so I decided to help my skin get over it – big mistake!!! I applied the repair treatment lotion before going to bed, and the next morning I came to work with my face burning and as red as a stoplight. By lunch time, the skin on my face was burning and hurting so bad I wanted just to burry my face in a bowl of ice!!! My face is red and swollen all over, and I pray it goes away by tomorrow. I don’t know if this is an allergy, or a literal skin burn, or if this how this stuff works. It’s definitely not for me. It might work for other people with skin not so sensitive, but PLEASE – don’t put this directly on your skin, try it on your elbow first or other piece of skin where it’s not visible in case it has reaction.

  52. Bobby

    1.0 out of 5 stars THE WORST ALLERGIC REACTION OR BURN EVER, January 7, 2014
    By Bobby
    This review is from: Proactiv Solution 3 Step System Kit, 2 Month Supply (Health and Beauty)
    Thank God I didn’t buy this product, my husband got it for free from his sister-in-law for treating his minor acne (now I know why she gave away easily this pretty expensive product). I had few blemishes on my face because of my period, so I decided to help my skin get over it – big mistake!!! I applied the repair treatment lotion before going to bed, and the next morning I came to work with my face burning and as red as a stoplight. By lunch time, the skin on my face was burning and hurting so bad I wanted just to burry my face in a bowl of ice!!! My face is red and swollen all over, and I pray it goes away by tomorrow. I don’t know if this is an allergy, or a literal skin burn, or if this how this stuff works. It’s definitely not for me. It might work for other people with skin not so sensitive, but PLEASE – don’t put this directly on your skin, try it on your elbow first or other piece of skin where it’s not visible in case it has reaction.

  53. Proactiv Reviews

    This product changed my life. I had very bad acne and after using Proactiv for 4 months my skin is almost completely normal. I went from having perfect skin to having pimples all over my face. When I received my Proactiv Kit I knew i had to do more than just use the products so I changed my diet and slept early and got up early.

  54. om

    It’s a useless cream. They give 100% return guarantee but never return the full money. In fact they hardly return anything and keep all the money in the name of shipping charges. In addition, once they take the credit card number, they keep charging your credit card indefinitely even after cancelling the order. They expect you to continue your subscription for your entire life.

  55. Brandyce

    I have also been using proactiv for a very long but but decided to cancel as i wanted to try something new. when i called they offered me a new range called proactiv plus. i am looking forward to receiving my shipment to see how it is.

  56. AshleyLove

    Wouldn’t use anything else. I had mild to moderate acne as a teen and now in my mid 20′s I still break out but not as badly. I just had a baby so my skin, hormones, are trying to get all back in place. I recommend this product….just moisturize moisturize moisturize! That’s key (;

  57. My husband bought the proactiv plus for me just last month and I received it on the first week of November.i had cystic acne that time which were like 4 big ones that spread on parts of my face. It’s been a month that I’m using the kit and so far I’m really in love with it. Today My face is clear cause All the spots just disappeared when I use the facial wash and the two stuffs that came along with still is a bit drying cause im still experiencing micro peeling, but the point is my acne is gone. Maybe I just need to find another moisturizer to add it up to the routine cause theirs has a salicylic acid in it. But so far so good, and it is the only kit that made me clear. I’ve used so much stuff already like cetaphil, cerave, ponds, green tea face wash, apple cider vinegar toner, Vaseline face wash, brtc Korea, clinique, clearasil, dove, etc and this is the only thing that works. So don’t be scared to try it, the proactiv site says in their FAQ that the proactiv doesn’t work with cystic acne but the proactiv plus does. Even if it has almond oil and safflower/palm oil which I think serve as the moisturizers, and although oils usually break me out, they actually didn’t.and that’s what’s nice about it. Now the only prob I’m left with is my skin dryness which I think is caused by my bb cream for acne as well, which has salicylic acid in it too along with witch hazel so we ordered a set of bb creams in sample size for me to try em out cause I’m now looking for a bb cream that moisturizes and no longer has sa acid in it.

    My proactiv plus face wash container just got empty and I’m now looking forward to have the mailman drop another box of our order tomorrow :)

  58. Becky

    I used Proactiv for over ten years. I didn’t find another product that worked as well as Proactiv did, but I still had breakouts, and if I forgot to use it once, I would breakout pretty badly. I grew very frustrated with the product and felt trapped – if I stopped, my skin went crazy, but it never cleared my skin completely and dried it out severely. I finally had enough with Proactiv, and decided to give Ava Anderson Non-Toxic products a try. WHAT A DIFFERENCE!!! My face was SO broken out when I made the switch, and in less than a week ALL of my bad spots were gone, and my face was so much smoother. I literally called my mother in tears because I couldn’t remember the last time my skin was so clear. I highly, highly, highly recommend the Ava Anderson products (I am using the cleanser, toner, and moisturizer….. and here is a trick: use the Ava Anderson diaper cream – yes, diaper cream – for scaring/skin smoothing! Works wonders!!!)

  59. Stephanie Baker

    I have been using Proactiv since 1993! I developed extremely bad rosacea (at first I thought it was skin cancer…it was so bad my face would bleed) and after not having any success with the pharmaceutical products that the dermatologist prescribed for me, I decided to try Proactiv. It was like a miracle cure. Within a week my face the spot where my face had bled was healing up and within two weeks my skin was completely clear. I recently turned 50 and am now wanting to try the pore cleansing system. I recently tried another name brand ‘wrinkle remover’ plan and it worked ok, but the results only last as long as you use their products and it didn’t come close to being as good for my skin in general as Proactiv! Now if they can get rid of my wrinkles I’ll be in heaven. :)

  60. Janet D

    I started using Proactiv about about 5 days ago. My side effects have been pretty bad to be honest. After I apply the 3 products onto my face, my face starts to burn and It’s not pleasant..This lasts for about 10-15 minutes. When i put it on in the morning, and put makeup on afterwards.. I feel as if I’m wearing a facial mask all day, and before the day is over my skin is very dry, especially under my eyes. Not very atrractive at all lol. The only reason I haven’t stopped using it is because i really want to get rid of my acne and will deal with all the side effects if that’s what it takes. Are these side effects normal? Or should I stop using this? If anyone could help me out that would be great. Thankssss :)

  61. Bianca

    Worth the money. You just need to keep using it to notice a difference. Don’t stop using Proactiv. The acne just comes back. My parents purchase my supply for me and I am very grateful for that. I still get one or two zits but it is under control now.

  62. Jean

    I’ve been using proactive for about 15 years. And yes it works I used to get breakouts all the time nothing real serious but always something that made me feel self conscious.
    Since I first started using it Ive gotten compliments on my skin! I’m almost 43 now and I still get carded to by alcohol and feel as though my skin always looks its best, I don’t do every 3 months I push my orders to about 4&1/2 months that seems to be perfect for me. I would recommend this product to anyone!

  63. Jessica s

    I have been using the original proactiv system for over a year! I’m really satisfied with this product. It was the only product that has worked for me. I’ve tried everything before proactiv and nothing worked. I had really bad acne and proactiv cleared it up. I recently switched to Xout since I was told it worked better for me since I’m 17. It was made for teens. I just saw the new proactiv plus. I switched to Xout because it’s stronger but so is the proactiv plus. What’s really difference between those two? Which will work better? If someone could help me and give me some answers. I will appreciate it.

  64. lacey

    I used proactiv and it never helped. I quit wearing face makeup (foundation, concealee, powder) and started usiong clean and clear persa gel 10 (benzoyl peroxide cream) and stridex pads( salicylic acid) and a gentle face wash and my acne is under control. Going on retinol soon.

  65. Nicki

    I would like to address some of the above complaints for future readers as I have had a very different experience.

    I had heard about it years previously but tried the brands like Neutrogena, Wei East, AcneFree and employed the “yes, I have acne and I’m not afraid to show it” philosophy because none of them cleared it up. I was then introduced to the UCI Medical Center’s version and decided to use it to simply to support my school. Surprisingly, it controlled it better but not all the way. In summer of 2010, Proactiv advertised a change in the solution’s technology and was offering a 30-day trial that I could return if it didn’t work and I ordered.

    The confirmation email and paper that came with it clearly announced that 90-day shipments would arrive if I did not cancel my membership. It also gave easy instructions how to log in to my account to adjust the products that were shipped, adjust their frequency, or initiate the next order immediately. In the 3 years (going on 4th) of membership, I have easily done all 3 at least 5 times each with ABSOLUTELY NO ISSUES. Currently the maximum frequency is 20 weeks.

    I am extremely happy with Proactiv; their treatment may have the same concentrations and main ingredient, but l swear it absorbs faster and stays active longer. My bedsheets and hair rarely bleached and I only have to wash my face twice a day. I doubt we can prove if their “technology” is superior or if they are even doing anything different to their formulas, but as long as it continues to help my skin, I will keep my membership.

  66. lala

    The deep cleansing step gave me this major rash it was more embarassing then my acne.. also the first step gave me a rash so I stoped using those two and now only using step two and three they didn’t give me a rash.. Ithen I suddenly got a random rash after useing the two steps for over a month. .. also the deep cleansing wash has bleached my wash cloth!! I don’t know what is in this but its some harsh chemicals. I WOULD NOT RECONMEND anyone to use proactive because it is way ti harsh on your skin.

  67. Jesus

    Im a senior in high school and when I was a freshmen I broke out for eating to much nutella and I broke out really bad on my cheeks and nothing worked till my aunt gave me Proactive and I cleared my skin pretty good and even after I stopped using during my sophmoote i never broke out until this summer I broke out really bad and I haven’t got rid of them so I hope by using proactive again will clear them up

  68. yani

    I used proactively and each time I stopped my pimples got worse than they were before….it’s takes a bit longer to work for me when it’s warmer but it clears up in about 2 weeks……the scrub made my cheeks tender though. I want to purchase the proactively plus but I am afraid it might make my skin break out even worse after I finish because I don’t have all that money to spend. I notice if you have only the amount to purchase one supply they won’t let the order go through because they can’t take anymore money from your card. They put u in the monthly or whatever supply whether u ask or not and they send you whatever size they want. That’s why I will only buy from the vending machine at the mall…….. the reason I am considering buying it again is because when I stopped it was when the heat outside was crazy, I am not sure if it was just heat rashes and I also put lots of products in my hair….so idk…..

  69. Jennifer


    As many reviews will tell you, there is nothing special about this product, and it boasts ingredients found in most drugstore formulas. Beyond that, this company is a total scam. Upon your first purchase, you basically get signed up for a “membership” (I searched the fine print for any clues about this membership, as I had read poor reviews of Proactiv’s business tactics, and even then, I could not find anything that made me realize that I was signing up for MONTHLY purchases, that increase in price!). I spent a couple of weeks using the products, and found them to be pretty much equivalent to their drugstore counterparts, only more expensive and more drying. They were not effective. Honestly, I fell for the same marketing scam that probably most Proactive users are victim to. They put on a pretty good show about their product, and show some convincing evidence. It’s MEANINGLESS. If you are like me, and searching for that “magic solution” to your trouble skin, save your money and your stress, and focus on the ingredients of your products, or consult your dermotologist. I regret falling for this scam, and that truly is what Proactiv is, and just hope that I can keep some of you from making the same mistake. I think it is ridiculous that Proactiv takes advantage of people who are really trying to make an improvement for themselves.

  70. Vera

    I am incredibly disappointed in Proactiv +’s business practices. I never once authorized 90 day supplies to be charged to my credit card. I have interacted with several representatives who never once mentioned that this was their policy. Watch out. If you order with them, they will send you products you do not order, not as free gifts, but as items that will make their way to your bill.

    I was told over the phone by one of their representatives that I “obviously [had] acne” and should want to continue their product. I found this practice of coercion incredibly degrading. There are other products out there that probably have the same chemical makeup as theirs without their shady business practices.

  71. Erin

    I didn’t expect Proactiv to work but either my body has naturally cleared the acne or Proactiv is a miracle. I think the later since I only started using Proactiv two months before it cleared. I had to call customer service to cancel my subscription because I no longer have any zits on my face. I think it should be cheaper though. I think most people with acne are young and the monthly price makes it difficult to commit to.

  72. Amanda Lopez

    Gina, google proactive plus and its the first site to pop up. All ingredients are listed on their website. I just received my Proactive Plus a few days ago. I get a few breakouts a week, and hate them. I think the first step of the new system, the exfoliating cleanser, is really nice. Yes it has a smaller concentration of benzoyl peroxide in it but also has glycolic acid in it too. I like what’s called “smart technology” the the Plus system because the benzoyl peroxide is encapsulated and delivers itself into the pore with laser like precision. The addition of salicylic acid is different too in the new Plus system. I love the sulfer mask and the new emergency spot treatment because it is 5% benzoyl peroxide. I just think too high of concentrations of acne meds cause too much irritation, redness, dryness and peeling. I think Proactive have developed many good lines, and I really like the Proactive Plus so far.

  73. Gina

    Where can I find a full list of ingredients in Proactiv Plus?
    I want to compare the difference between Proactiv and Proactiv plus as I was considering canceling my subscription and was suggested to use Proactiv Plus.

    • kim

      proactiv plus contains more medicine like salicylic acid, whilst proactiv only targets acne, proactiv plus address other skin issues like dryness, dullness uneven skin tone. this line is especially designed for adult women.

  74. Megan

    I got Proactiv due to the fact that I suffer from acne even though it was very expensive. This product did not work for me. In fact, it made my skin worse. To be fair, my skin has a reaction to most skin care products and I do suffer from horrible acne breakouts. I am going on the pill as the dermatologist said this would be the only thing that work work for me but I heard of the possible side effects, like weight gain and depression but the way I see it the acne is already causing much depress which is causing me to eat more. You need to call Proactiv to cancel and you need to fill out a form otherwise they keep sending you products each month.

  75. lisa

    proactive is sold in a U.K beauty store called boots and they even sell the body wash and soap, i got the soap for my bf as he has acne on his back, he said it lasts for ages and it has improved the acne as well as taking something from the doctor, i used the proactive soap my self for my face although my acne is very mild but i didnt find it to work for me so i dont wanna try the proactive solution as i dont want to waste all the money, but can you get samples if i call up the number for proactive?

  76. Betty

    I know Proactiv is for acne but I have been using it for many many years and even though I dont have acne I still use their products. Now I have dark spots from aging and find some of the Proactiv products help with that as well. Proactiv isn’t just for acne, it helps with skin problems too.

  77. Bianca

    I started using proactiv as a teen when my acne exploded and it worked beautifully! I did have irritation and dryness though. I have very oily skin and I have used oil mattifiers from other brands and they work, but only for an hour or two and then my skin gets greasy again. With proactiv, my oil was controlled all day and I didn’t have to worry about wiping my face or washing my face during lunch break. Also, the nights I went to sleep with my makeup on and the days I chose to use regular soap and nothing else to cleanse my face, my acne did not flare back up for a few days! So proactiv is great at keeping acne at bay even a few days after u stop using it or fall asleep without cleansing ur face. Long story short, it worked very well for me and my oily, acne-prone skin.

  78. Heidi

    I use Proactiv Solution skin care products very religiously and and have been doing so for the past 9 months. Proactiv works for acne because of the active ingredients help manage the bacteria and inflammation. I would give them a 5 out of 5 in my review but it looks like you cannot give them a ranking so I will just give them a 5 out of 5 here. You do not need to go to your local store to buy Proactiv, they have a website you can order Proactiv directly from and then they deliver the products in 3 days with express shipping.

  79. Scarlett

    I started using Proactiv Solutions skin care products several months ago after a reading revues on another website and I have noticed my skin has cleared up and the acne is almost gone. I’m also scared to change from Proactiv to another brand and since my shipments arrive on time each month I may as well keep using Proactiv.

  80. Peter

    Proactiv works but you need to be patient. It took me about 4 months before my acne cleared up and I am scared to come off Proactiv as well because the acne might come back harder. Just like alchohol and stuff hehe. Arnold, X Out is for teenagers and Proactiv is for young adults so depending on your age one might be better then the other. Proactiv and X Out are both made by the same people they are just different products.

  81. Chloe

    I guess I’ve been using various acne products to control breakouts since I was 17 and I was only able to take control of everything until I started using Proactiv. I workout, eat healthy and take good care of my skin. The only thing I can put it down to is excess stress with studying and gossip girlfriends. There is a lot of drama in life. I am afraid if I stop using Proactiv my acne would come back to bight me hard. I recommend Proactiv for acne.

  82. Arnold

    I wanted to buy the Proactiv Kit but just heard about a new product called X Out. Has anybody tried it? Is it better then Proactiv? It looks cheaper but they also have celebrities like Proactiv using their products. It would be helpful if somebody can help me out as I am tried of acne and just want to start with something that works.

    • Danielle

      To arnold,
      Go online and loom up the reviews on X-out. Thy are horriable
      Causing your skin to have this weird shiny clear looking scab on areas n the face and also creating weird looking blisters and worse pimple that hurt horriably , thts sad considering people are buying it to help clear there face , watched some girl who made a video about said it smelt like plastic.. wth. I really think there is some bad horriable chemical in it tht isn’t written in the ingrediants,,, that is horriably irritating those who have used it or using it !.. good luck to you ..!.

    • Taylor

      I tried X out and it is 60 something but you only get the cleanser not toner or lotion like proactive and it did not help my acne but it didn’t break me out alot worse it stayed the same then i bought proactive and have been using it for about a week and my skin is already clearing up!

    • kim

      benzoyl peroxide in proactive is only 2.5% which is a bit drying already. x-out contains 8%. try using proactive first. have your skin adjust to it first then if you need stronger concentration then switch to x-out

  83. Sophia


    Because I suffer from only the occasional breakout, I use their repairing lotion on up and coming spots/ areas (blind pimples). I find not only do the pimples do not evolve into larger ones and very rarely eventuate into the throbbing and about to burst whitehead. It certainly shortened the life span of my occasional zits and I found it worked best after I applied it onto the affected area/areas after cleansing and using a gentle exfoliating toner, then applying the rest of my serums to help maintain pigmentation. I also only use it at night and wear non-comedogenic sun protection during the day.

  84. Ursula

    I’ve been using Proactiv products for 5 months now and to be honest I am a little bit disappointed with the skin care. I am passed the money back guarantee time and I have to continue using the products because they keep sending them now, I am a little bit disappointed about the whole situation.

    • Yaya

      It worked ok but worse disappointment ever regarding billing. I sent my package back, after they already charged me and I even paid for the shipping back and they never refunded me at least the money they charged for it after I sent it back. Supposedly because it was over their time policy but when I called they told me to sent it back for refund which never happened. Never again I will buy pro active not even recommend it.

    • Macie

      I have had the same experience with Proactiv. I have purchased the original Proactiv formula and I found that it actually seemed to make me break out worse. They also continued to send me and charge me after I had purchased it. I am considering trying out the new Proactiv Plus to see if that would work any better but for now I’m still a little skeptical about Proactiv Solutions.

  85. Vanessa

    Proactiv solutions is the only acne product that works. They might have the same ingredients as other products but what people are not considering is the ingredients that that are not in other products. Of course there wil be duplicate ingredients in skin care. For example, every skin care product has water :)

  86. Sarah

    I bought a Proactiv Solution kit with the specificial tv informerrcial. It’s the first time using Proactiv and I hope I will get my skin back. I am very young and have clear skin but thats not the case when I have an acne breakout. I’ve seen both good reviews and bad reviews so I’m still not sure if it is going to work but they offer a money backj guarantee so I guess I have nothing to loose. I went to a kiosk before and they weren’t as helpful as the customer service number. The Proactiv kit I bought is called Proactiv Plus which is there band new solution which has better ingredients then Proactiv.

  87. Kim

    Proactiv is very good for acne
    Have been using it for two weeks and noticed it cleared it up
    I still eat chocolate because I am an addict and didn’t change anything else in my diet.

  88. admin

    Thanks for sharing your reviews on Proactiv
    Proactiv Solutions is by far the best selling acne skin care products in the USA and probanly the world and we are always being asked what we think about Proactiv. Proactiv is a good, safe and proven system for fighting acne. However, we feel as though there could be a lot more innovation in their products and we will be pushing this point directly with the manufacturers.
    The Derm Review

  89. Giselle

    I bought Proactiv products after reading a few reviews on other websites. My products arrived within 2 days and there was a dvd that gave me instructions on what I should and shouldn’t be doing. Two months later and I am seeing improvements with my acne. I hope I can stop using the products after another few months or at least cut back on the number of Proactiv products I’m using. Thank you Proactiv solutions.

    • Veronica

      YOU CAN NEVER NEVER STOP! I used Proactiv when I was 18 for about a year and a half. I have since realized my “acne” back then wasn’t even that bad. Since I stopped using it, my face has steadily gotten worse! It’s been terrible. :(

  90. Tanya Girl

    Has anybody used the self service Proactiv vending machines? I was surprised to see one in my local mall and wasn’t sure if it was real or not. I was a little embarrassed to use one because there were many people around but I wonder if its cheaper?

  91. GIGI

    A girlfriend recommended Proactiv Solutions as I have like really bad facial acne and I have to share my review with you. I called their order hotline and they delivered the products in just 3 days. The first few days my skin began to peel a little and I didnt notice a difference untill like 2 weeks but now my acne is almost cleared up. I did also change my diet now and took out fast food and this also seems to help. Proactiv isn’t cheap but since it was developed by dermatologists I tried it and I am happy with their product.

  92. Amélie

    I have been using Proactiv Solution products faithfully for nine years now and every time send a gift with purchase or some sample products. You cant cure acne, it can just be managed but with continued use of Proactiv you can get your skin back and not have nightmares about acne. This is not made for people with dry skin types as some of the ingredients can be overly drying. The only other problem is sometimes I find around my eyes to be clogged so I need to cleanse more frequently.

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