EB5: Company Overview and Product Information

 EB5 offers its customers a full line of facial creams, age spot treatments, cleansing and toning products, and foot care creams. The company was created in Oregon by a pharmacist’s son and continues to develop anti-aging and other skin care products through internal research efforts. EB5 focuses on creating skin solutions that are made from botanical and herbal bases for products that they claim are suitable for all skin types. The company makes products for both men and women, and carries items for most phases of your skin care routine. As with any new skin care products, anyone who has sensitive skin should consult with a dermatologist before using EB5.

EB5 Product History

EB5 was created by Robert Heldfond, a young man who grew up stocking bottles of beauty cream in his father’s Oregon pharmacy in the 1920’s. As an adult, Robert attended pharmacy school and worked to create a new type of beauty and anti-aging cream by combining a number of different vitamins, herbs, and botanicals. EB5 first became available in local department stores and slowly grew to become available on a nationwide basis.

Purchasing EB5 Products

Customers can purchase EB5 products in three ways: online, over the phone, or by mail (if they download and fill out an order form that is available from the company website). While the website’s store link was inoperable as of the writing of this article, customers can access products through the site map at the bottom of the website’s main page. Customers can shop by product type, site specials, or by the most recent offers that the site provides. The anti-aging serums and facial cream range in price from about $18.00-$40.00, while the creams that EB5 claims fight age spots are equally expensive, at nearly $30.00 for 6.7 ounces.

The website unfortunately doesn’t provide EB5 reviews from customers, but does show if anyone liked the product on Facebook. Each product has an individual link where customers can read about its ingredients, its directions for use, and any potential side effects that may result. Customers who want to shop for EB5 locally can use the store locator available on the site. The company’s products are sold at major health and beauty and drugstore retailers throughout the U.S.

Shipping Information

All EB5 orders are processed on business days only, and are not processed on major U.S. holidays. Shipping usually takes place 24 hours after the order is received and processed, and are only shipped within the United States, with no international delivery options. Customers can choose priority mail, UPS ground, or UPS 3-day shipping. Customers with orders of $50 or more have the option of selecting Priority Mail shipping free of charge, or may elect expedited options at a flat fee of $5.00.

The company states that most orders reach their destination within five to seven business days.

EB5 Returns

Any products that are purchased at the EB5 website must be returned directly to the company within 30 days of purchase, at the customer’s expense. Original shipping and handling costs will also not be included in the refund amount. In order to be eligible for a refund, the return must be accompanied by an original purchase receipt or a legible copy.

Products that were purchased at retail outlets cannot be returned to the company and must be taken back to where they were originally purchased, subject to each store’s return policies. If purchasing company items via online auctions or unauthorized dealers, it is important to keep in mind that EB5 warranties do not apply to the purchase, and the items cannot be returned to

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  1. Linda

    I have used this product, skin is very soft. I still want the pink and white jar, not sure of the blue and white jar is it the same and the pink and white jar. Please reply thank you

  2. Magdalena

    Hi Kate,

    I’m thinking of trying EB5 face creams. I have tried many products and already spent so much on face creams but nothing was really worth it. I was not able to decide whether to use them or not. I purchased EB5 facial cleanser and EB5 cream from Walmart but they are still unused. I have read many reviews about EB5 and did like them but have not used their products. I don’t mind the price. I’m glad to know that it has a good smell. Your review has helped me. Thanks!

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